Professional Experience
20+ years of enterprise projects in Media, Energy, Telecommunications. Track record in functional analysis, data platforms and digital transformation.
2025 - Present
Major Enterprise Client - Media & Broadcasting Sector
Senior Business Analyst
- 40-year-old mainframe system managed 100% national TV/Radio broadcast scheduling without updated technical documentation. I led reverse engineering through 15+ stakeholder interviews and legacy code analysis to map critical business logic and design modern web architecture maintaining business continuity. Result: C-level approved modernization roadmap, phase 1 delivered on-time with zero operational disruptions.
- TV/Radio production process had 20+ manual error points impacting broadcast scheduling. I designed automated workflows with real-time validations and proactive alerts to eliminate critical errors. Result: 40% reduction in operational errors and improved production process efficiency KPIs.
- 5 stakeholders from different divisions (Production, IT, Operations, Compliance, Business) with conflicting priorities blocked strategic project progress. I facilitated weekly C-level alignment sessions to balance business needs vs technical feasibility and define shared roadmap. Result: Phase 1 priorities consensus achieved, unblocked €2M+ investment for technical debt elimination.
2018 - June 2025
Enel (Global Utility, 70,000+ employees)
Data & Business Analyst / Project Manager
- 70,000+ multi-BU employees needed real-time operational reporting but heterogeneous systems prevented data consolidation. I designed and managed enterprise BI platform with integration pipelines from 20+ source systems and automated data quality checks. Result: New report delivery reduced from 4 weeks to 8 days (-40%), 99.5% SLA maintained on business-critical system.
- Reporting requirements varied significantly across 15 Business Units with conflicting priorities and limited budget. I coordinated cross-BU stakeholder engagement to define shared roadmap, implemented rigorous governance on change requests and ensured regulatory compliance. Result: 100+ projects delivered on-time, C-level decision making enabled with real-time data.
- Legacy system with growing technical debt risked instability for 70K+ users. I implemented proactive monitoring, optimized critical query performance and coordinated multi-site teams for preventive interventions. Result: 35% reduction in service-impacting incidents, 99.5% uptime guaranteed for mission-critical infrastructure.
2013 - 2018
Enel
Service Manager
- Managed enterprise Atlassian services (Confluence, Jira, BitBucket, Bamboo) for 70,000+ employee organization
- Supervised quality and SLA with 35% incident reduction through proactive monitoring
- Coordinated multi-site technical teams to ensure 24/7 service continuity
2000 - 2013
Opera21 Spa
Senior Business Analyst
- Functional analysis and IT design for multi-sector enterprise projects (Telco, Energy, International Trade, Insurance)
- Vodafone CRM Modernization Project (1999-2006): Functional designer and business analyst for reverse engineering of national customer management platform
- Managed complex requirements with heterogeneous stakeholders ensuring business-IT alignment
- Coordinated with development teams for on-time, on-budget delivery of critical projects
Skills
Analysis & Design
- Requirements Analysis
- Business Process Modeling
- Functional Analysis
- Enterprise Architecture
- Domain-Driven Design
Data & BI
- Data Platform Architecture
- Business Intelligence
- ETL Design
- Data Quality
- SQL
Project Management
- SCRUM / Agile
- Stakeholder Management
- Team Coordination
- SLA Management
- Risk Management
Tools
- Confluence
- Jira
- UML
- MS Office Suite
- Git
Interested in Collaborating?
I am available for analysis, management and development of innovative solutions.
Contact Me