2001 - 2002
I worked more than two years as a business analyst and project focal point. I worked in the group of business analysis within CRM, working on several new products created by Vodafone for its customers.
I worked in the group of business analysis within CRM, working on several new products designed by Vodafone for its customers. This project has been a valuable opportunity to develop team working capabilities as well as for deepening typical aspect on TelCo Customer Care, Billing, Message Processing, Payment Management and Promotion Management.
In this project (and in the previous one) I’m proud to say I was part of the change in growth of a big company